Update: As of 3:35 PM PT, Steam services appear to be restored, with the storefront loading properly in both browser and client.
Original story follows…
If you’re having issues connecting to the Steam store, it’s not just you. Valve’s online storefront seems to be down, with sites like DownDetector and the unofficial Steam Status page on Twitter reporting a service outage. According to DownDetector, the amount of reports today shot up from about 6 to 4,500 around 1:50 PM PT. Over an hour later, that number is currently hovering around 14,500 and growing. Not only is there a server outage–some weird stuff is going on too.
Attempting to connect to the Steam homepage via browser brings up a blank screen with the words, “Sorry. The site is currently unavailable. Please try again later.” The Steam desktop client is similarly unresponsive and has begun displaying the same blank screen and message pairing. Refreshing the Steam homepage in-browser occasionally brings up a page full of markup text–one instance displayed what appeared to be patch notes for Rainbow Six Siege. Other users have reported similar instances of random text, screenshots, and jumbled news posts. You can see some examples on the Steam subreddit.
Despite all this, it appears you can still use the Friends & Chat feature in the Steam client to send messages and launch games in your library. One of our editors was even able to redeem a code and install a new game. However, the store and other community features like Steam Workshop and your user profile remain inaccessible, and some users have reported issues connecting to online games.
We’ll let you know when Steam’s services are back online.
